PG&E Corporate Responsibility and Sustainability Report 2021

COVID-19 Response


Key Sustainability Indicators

Number of charge ports installed through the Electric Vehicle Charge Network
Percentage of PG&E’s overall procurement with diverse certified suppliers
Full list of indicators

As a local energy company providing electricity and natural gas, we are focused on helping our customers and hometowns prosper. The investments we are making to deliver a safe, reliable, affordable and clean energy future support economic development and job creation. We also believe clean energy alternatives need to be affordable for and inclusive of all economic backgrounds.

We are increasingly working with our customers on a local level to meet their specific energy needs. And we’re working to help our communities: through employee community volunteer programs, collaborating with local organizations through charitable grants, expanding opportunities for diverse and local suppliers, and offering incentives to make homes and businesses more energy efficient, which saves customers money.


  • Spent $3.88 billion—or 38.9% of our total expenditures—with diverse suppliers, the highest spend in the 40-year history of PG&E’s supplier diversity program.
  • Provided an array of weatherization, energy efficiency solutions and appliances at no cost to more than 86,000 income-qualified households through our Energy Savings Assistance Program.
  • Helped almost 200,000 customers enroll in the California Alternate Rates for Energy (CARE) program, providing income-qualified customers with a monthly discount on their bill—bringing the total to more than 1.58 million enrolled PG&E customers in January 2021.
  • Contributed $17.5 million to charitable organizations through our Better Together Giving Program and The PG&E Corporation Foundation, designed to help address critical social, educational and environmental challenges in the communities we serve.
  • Brought the total number of interconnected private solar customers to more than 500,000.
  • Supported more than 18,600 customers who have installed battery storage at their homes or businesses, often paired with a solar power system.
  • Installed 4,180 Level 2 charging ports for electric vehicles at workplaces and multi-family dwellings—with more than one-third in disadvantaged communities—and also offered programs to support medium- and heavy-duty fleets and public fast charging.
  • Launched the Green Saver program, our first community renewables program enabling customers in disadvantaged communities to subscribe to 100% solar energy from solar projects built within California.
  • Supported local government policies that promote all-electric new construction—providing letters of support for all-electric new construction codes or ordinances to 28 cities and counties since July 2019.
  • Implemented an electrification pilot in the San Joaquin Valley designed to reduce pollution and lower overall energy costs by eliminating the use of propane and wood burning appliances in several disadvantaged communities without access to natural gas.
  • Offered an energy efficiency financing program, which provides commercial customers and government agencies with loans for energy efficiency upgrades with no out-of-pocket costs and zero interest, funding 707 loans worth a total of $57 million.
  • Conducted energy efficiency education and training for architects and other building professionals, training approximately 19,800 participants.