If you are an individual shareholder with general questions about PG&E Corporation or Pacific Gas and Electric Company, please contact:

Linda Y. H. Cheng
Vice President, Corporate Governance and Corporate Secretary
One Market, Spear Tower
Suite 2400
San Francisco, CA 94105-1126
Phone: 415-267-7070
Fax: 415-267-7268

If you are an individual shareholder with questions about PG&E Corporation common stock or Pacific Gas and Electric Company preferred stock, please contact Mellon Investor Services:

PG&E Corporation
c/o Mellon Investor Services
PO Box 3310 (Securities Transfer)
PO Box 3316 (General Correspondence)
PO Box 3317 (Lost Certificate Replacement)
PO Box 3339 (Investor Services Program)
South Hackensack, NJ 07606

Toll-Free Telephone Services: 1-800-719-9056
Website: http://www.melloninvestor.com/

If you are an individual bondholder with questions about Pacific Gas and Electric Company First and Refunding Mortgage bonds, please contact The Bank of New York:

Pacific Gas and Electric Company
c/o The Bank of New York
Attn: Fiscal Agencies (101B-7E)
P.O. Box 11265
Church Street Station
New York, NY 10286

Telephone Services: 1-800-438-5473